Billing & Cancellation Policy

1. Scope

This policy applies to paid business subscriptions for the Spoterix platform and forms part of the contractual framework together with the Terms & Conditions.

2. Subscription Term and Renewal

Subscriptions are purchased for the selected billing cycle (for example monthly or annual).

Unless cancelled in time, subscriptions renew automatically for the same billing cycle at the then-applicable price.

3. Invoicing and Payment

• Fees are invoiced in advance for each billing period unless otherwise agreed in writing.
• Invoices are due by the stated due date and must be paid in full without unauthorized deductions.
• Late or failed payment may lead to service restrictions, suspension, or termination after notice.

4. Cancellation Notice and Effective Date

Customer may cancel an active paid subscription at any time through the available account settings or by written notice to [BILLING_CONTACT_EMAIL].

Cancellation takes effect at the end of the current paid billing period. Mid-period termination without notice is not available unless required by mandatory law.

5. No Refund Policy

Payments already made for started billing periods are non-refundable. No prorated refunds or credits are granted for partial use, non-use, or downgrades during an active period, except where mandatory law requires otherwise.

6. Plan Changes

Upgrades, downgrades, and cycle changes may be offered in the product UI and become effective according to the selected effective date (immediate or next renewal), as shown during confirmation.

7. Taxes

Unless explicitly stated otherwise, fees are exclusive of applicable taxes, duties, and levies. Customer is responsible for such charges, except taxes on provider net income.

8. Changes to This Policy

We may update this policy for legal, regulatory, or operational reasons. Updated versions are published with a new version date and apply from their stated effective date.

9. Contact

Billing contact: [BILLING_CONTACT_EMAIL]