Terms & Conditions

1. Provider and Contract Scope

These Terms govern the use of the Spoterix platform by business customers. The contracting provider is [COMPANY_NAME], [COMPANY_ADDRESS].

The service is intended for business-to-business use only. Consumer use is excluded.

2. Service Description

Spoterix provides a digital RFQ workflow, supplier quote collection, comparison tooling, nomination support, and audit logs.

Specific functionalities may depend on subscription tier, customer configuration, and feature availability.

3. Customer Responsibilities

• Customer is solely responsible for shipment planning, deadlines, contract execution, payment flows, and legal compliance in transport operations.
• Customer must provide complete and accurate data and ensure that uploaded content may be lawfully processed.
• Customer is responsible for managing user permissions, account access, and internal approval governance.

4. Data Accuracy and No Business Warranty

The platform provides decision support and workflow tooling. We do not guarantee completeness, accuracy, merchantability, fitness for a particular business purpose, or uninterrupted availability.

Operational and commercial decisions remain with the customer. Customer must independently validate data before execution.

5. AI-Assisted Features

Optional document extraction may use external AI services as described in the AI Notice. AI-generated outputs can be incorrect and require human verification.

6. Fees, Billing, and Cancellation

Subscription fees, billing cycles, renewal behavior, and cancellation notice periods are defined in the Billing & Cancellation Policy, which forms part of this contract framework.

7. Availability and Maintenance

We target a professional service level but do not guarantee uninterrupted operation. Planned maintenance, urgent security maintenance, and force majeure events may affect availability.

8. Intellectual Property

All platform software, branding, and documentation remain the property of the provider and licensors. Customer receives a limited, non-exclusive, non-transferable right to use the service during the contract term.

9. Liability Limitation

To the maximum extent permitted by mandatory law, each party excludes liability for indirect, incidental, consequential, and loss-of-profit damages.

Provider liability for direct damages is limited to fees paid by the customer in the 12 months preceding the event giving rise to the claim.

Mandatory-law carve-outs apply, including liability for intent, gross negligence, and non-excludable statutory liability.

10. Term and Termination

Contract term and renewal cycle follow the selected subscription. Either party may terminate for material breach if not cured within a reasonable cure period.

11. Changes

We may update these Terms for legal, regulatory, or service reasons. Material changes become effective after notice and publication of an updated version date.

12. Governing Law and Jurisdiction

Governing law: [GOVERNING_LAW]

Exclusive venue: [JURISDICTION], subject to mandatory-law exceptions.

13. Contact

Legal contact: [LEGAL_CONTACT_EMAIL]